Our Policies

Why We Do Not Allow Job Sharing When Cat Sitting

We sometimes get requests from prospective and existing clients asking to book us to care for their cats when they have friends, neighbors, or family covering some of the visits.  We understand that our clients are budget conscious and may want to save money on cat sitting by asking others to care for their cats.  With that in mind, we currently allow clients to have others cat sit for them but only if that person isn’t cat sitting on the same days as our sitters (i.e. a friend takes care of a client’s cat for the first half of the client’s vacation and one of our sitters take over the second half of visits).  While once daily visits is a fairly common request when cat parents are away, we also have some clients who book two daily visits.  Unfortunately, due to liability issues, we are unable to allow job sharing on the same day when cat sitting with anyone other that a sitter taking jobs with Tracy’s Kitty Care.  When under our care, we let clients know if there is anything off or unusual with their cats or home.  However, with job sharing when cat sitting, if there is a problem with a client’s home or their cats while they are away or upon their return, we do not want to be held liable for anything that may happen when their cat isn’t in our care.

Why We Do Not Allow Every Other Day (EOD) Visits

Occasionally we get requests to visit a cat every other day.  At Tracy’s Kitty Care, we require a minimum of once daily cat sitting visits for the safety of our client’s cats and their property.  We have decided to make this a permanent policy after hearing experiences from other pet sitters when offering every other day pet sitting for their client’s pets. 
Some examples of things that can go wrong include:

- A client’s cat can accidentally turn on the faucet which can cause damage, if not caught

- A cat could jump off the counter and hit the stove knob turning on the gas

- A cat can get stuck in a closet

- A client’s A/C or heat can stop working or a pipe can burst 

- Cats are exceptionally good at hiding when they are sick, therefore if a sitter only goes to a client’s house every other day the cat can be fine one day and extremely ill on the next visit. 

Daily visits allow the sitter to get to know the cat, which helps them quickly recognize when there is something wrong with a client’s cat and notify the client right away.